Samsung pays for Premium Care during this period. ... My soundbar HW-Q950T dosent work the rear speaker in Home Theater yesterday; It's linked via HDMI 2.0 to a LG OLED65E8PLA. Sources are the TV itself, Apple TV 4k, Sky Q and Panasonic UB 9000 UHD player all connected direct to the TV. For additional questions regarding Samsung Premium Care, please call 1-866-371-9501. Rear speakers are like new condition. Please call 1-800-SAMSUNG for technical support . This is how it's all set up: Blu-Ray (DP-UB820) is connected to the soundbar via HDMI 1. Currently, there is an issue where they do not wake up correctly when you turn the TV back on, so you will get audio from the soundbar but not from the wireless rear speakers or subwoofer. Please note there is some moderate cosmetic damages, please see images - there’s some small dents on the sound bar and some scratches on subwoofer. System is in pristine working condition, fully functional and tested. Take home cinema to the next level with surround sound from wireless rear speakers. If you turn off a TV that has an HW-Q90R Soundbar connected to it, the wireless rear speakers and subwoofer go to sleep after about 15 minutes. in Samsung Apps and Services yesterday; swa-8500s and swa-9000s rear speaker level problem in Home Theater yesterday; speaker phone not working. Samsung recommends protecting the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. The package includes a soundbar, subwoofer and separate rear … Our Verdict. I get both picture and sound (Atmos) working well here. Full system included, sub woofer, sound bar and both rear speakers, HDMI cable and remote. After the first month, you must provide a credit card to continue this coverage at its regular price of $11.99 per month. Nonetheless, the experience is much better than with just the soundbar. Adding a Samsung Wireless Rear Speaker Kit to your soundbar helps to surround you in sound. So I've had the n950 for a couple of months now and am having a few real issues. but in my opinion there is a need for software intervention by Samsung to improve the rear speakers. Normally, true 5.1 sound would only trigger the rear speakers if something was behind you. It's not "true" 5.1 as the rear speakers always emit sound. in Note20 yesterday; Samsung HW-J450 unable to get sound using D.In via HDMI on Samsung TV UN60JS7000 in Home Theater Friday If your soundbar supports 5.1 surround sound or better, like Dolby Digital, DTS, or even the superior Dolby Atmos, the Rear Speaker Kit will help you achieve it. I checked the rear speakers correctly on the left and right, now I was looking at aquaman and in the underwater scenes the effects can be heard a lot, but still the front is much stronger, I will try to lower the front to -6 to see if the back gets better. The soundbar is up and alive and rear speakers, woofer and soundbar are linked and up and running. I only use them in a small room as they are not particularly loud, but that is expected from such small speakers. Premium Care is free for the first month. ... HW-N950 Surround Speaker not working JUMP TO SOLUTION ‎03-13-2020 08:43 AM. However, when streaming high quality audio via Bluetooth, watching a Dolby 5.1 coded Bluray, playing a PS4 game, or watching anything on TV; the sub and rear speakers pretty much go to sleep and the volume and bass is massively lower (the front soundbar however, remains working just fine). The soundbar is connected to my HDMI 2 on my TV (LG C8) from ARC to TV ARC (HDMI 2). The Samsung HW-N950 delivers a Dolby Atmos and DTS:X experience with maximum performance and minimum fuss. However, the two rear speakers are connected to the wireless receiver module by wires. 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